Kramer-Triad Customer Services Improved
Posted on Jun 30th, 2022
We will need a couple of weeks to filter through some of the backlog that has occurred, but I can assure you that our teams are at the ready to put in the extra hours and dedication to get things back on track for you and to restore smoothness to our internal operations.
This is an ever-evolving industry that must remain open to technological advances and flexible to the needs of changes in client expectations. However, we are always analyzing what is working so that we can continue to apply it as well as analyze what might be compromising our ability to be efficient and provide the level of service you have come to expect. We apologize for any frustration or inconvenience you experienced during the last few months or may continue to experience over the next couple of weeks. We will be back on track in short order. We are passionate about our success and your satisfaction. We are honored that you chose us, and we will deliver on our commitment to serve you well.
Sincerely,
Associa Kramer Triad Management Group, LLC
Rachael DeTar, CMCA, AMS
President
